Paying/canceling

💶 What amount do I have to pay as a deposit?

After making a reservation, 25% of the total amount must be paid in advance. This deposit must be paid immediately after the reservation. If the total amount is less than €125, the entire amount must be paid immediately following the reservation.

An exception is when it concerns a reservation with arrival within 8 weeks. In this case, the entire amount must be paid immediately following the reservation.

💳 Can I pay using my credit card as well?

You can only pay using your bank or debit card at reception. We do not accept credit cards. If you wish, you are able to withdraw money using your credit card at the ATM at the supermarket across from reception.

🏧 Is there a place at the park where I can withdraw money?

An ATM where you can withdraw money is available at the supermarket across from reception. You can use it to withdraw money using your debit or credit card.

❌ How much of my travel amount will be returned to me in case I cancel now?

If the arrival date is within one month at the time of cancellation, you will unfortunately not be eligible for a return of the payment. In that case, you will pay 100% of the travel amount. In case you cancel between one and three months prior to arrival, the cancellation costs amount to 50%. When you cancel more than three months before arrival, the cancellation costs amount to 15%.